Armkee Digital LLC (“Armkee Digital,” “we,” “us,” or “our”) operates the Duos mobile game (the “Service”). This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have. By using Duos, you agree to the practices described in this Policy.
1. Information We Collect
We collect only what we need to run the game, sync your progress, and improve the experience:
- Account information you provide when you register - your email address and display name, and an avatar if you choose one. If you use Sign in with Apple, you may use Apple's private email relay.
- Gameplay data - match results, scores, rounds played, and saved-game state, so your history syncs across your devices.
- Leaderboard statistics - only if you choose to appear on a leaderboard. Your wins and win rate then become visible to other players.
- Preferences - your display and gameplay settings, synced so they follow you across devices.
- Subscription status - whether you have an active subscription. Purchases are handled by the App Store; we never receive or store your payment-card details (see Payments and Subscriptions).
- Support information - the message you send us, together with diagnostic details you include when contacting support, such as app version, operating-system version, and device type.
- Usage analytics - anonymous, aggregate information about how the game is played (see Analytics).
- An anonymous identifier and technical data - we assign a random identifier to your device to measure aggregate usage, and our infrastructure automatically records technical log data such as IP address, used to operate and secure the Service.
We do not collect your personal contacts, precise location, or biometric information. We do not use your data for third-party advertising, and we do not sell it.
2. How We Use Information
We use the information we collect to:
- Provide, maintain, synchronize, and improve the game.
- Create and secure your account and multiplayer sessions.
- Preserve your match history and calculate leaderboard results.
- Respond to support requests and send you service-related messages.
- Understand aggregate usage and performance, diagnose problems, and prevent abuse.
3. How We Share Information
We do not sell your personal information, and we do not share it with advertising networks. We share information only with:
- Apple, to provide Sign in with Apple and to process App Store purchases and subscriptions.
- Trusted service providers who host our infrastructure and store data on our behalf, under agreements that require them to protect it and use it only to provide services to us.
We may also disclose information when required by law, to protect our users or the Service, or in connection with a corporate transaction such as a merger or acquisition.
4. Analytics
We collect anonymous, aggregate usage analytics to understand how the game is used and how to improve it - for example, how many games of each mode are started and completed, how long sessions last, and how many players who start as guests later create an account or subscribe. This information is tied to a random device identifier, not to your name or email, and is used only by us on a first-party basis. We do not use analytics for advertising and we do not share it with third-party ad networks or data brokers. We rely on our legitimate interest in operating and improving the game as the basis for this limited, privacy-protective analytics.
5. Data Storage and Security
Your data is stored on secure cloud infrastructure located in the United States and in other locations where our service providers operate. We use reasonable administrative and technical safeguards to protect it. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information while your account is active and for as long as reasonably necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we delete the personal information we hold about you, except where we must retain limited information for legal, security, or fraud-prevention purposes.
7. Your Rights and Choices
- Update your profile at any time in the app.
- Control leaderboard visibility in Settings. Turning off “Appear on leaderboard” keeps your scores and identity off public leaderboards.
- Delete your account and associated data at any time in Settings, or by contacting us.
- Depending on where you live, you may have additional rights - such as to access, correct, delete, or object to the processing of your personal information. Contact us to exercise these rights.
8. Children's Privacy
Duos is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
9. Payments and Subscriptions
Purchases and subscriptions are processed by the App Store. We do not receive or store your complete payment-card details. We receive transaction identifiers and your subscription status so we can provide the features you have purchased. Subscriptions renew automatically unless canceled; you can manage or cancel them in your App Store account settings.
10. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date above and, where appropriate, provide additional notice. Your continued use of Duos after the changes take effect constitutes acceptance of the updated Policy.
11. Contact Us
If you have questions about this Privacy Policy or your information, contact us at support@armkeedigital.com or through our Contact page.